FREQUENTLY ASKED QUESTIONS
What's The Process?
1. Choose the video package right for you - Click here

2. Fill out our client questionnaire with all the details of your product. 

3. Finally, ship your product to our studio & once we receive your product, we will complete your video within 15-30 business days (or less).

When we are in high demand, delivery can take up to 30 business days. We are closed on a all major U.S. Holidays.
How Much is Your Service?
We have various different packages to choose from and additional add ons. Our prices range from $997 depending on your budget and requirements.

If you have a custom order that isn't on the website, just email us at info@esellvids.com or call us at (818) 900-9680 and we'll do our best to arrange something for you!
What's The Delivery Time?
The delivery time may vary depending on the shipping time of your product. If you are shipping your product to us from Amazon.com or Ebay.com then you could expect a 15-30 business day delivery time after we receive your product (30 business days during high demand). We recommend shipping from reliable sources such as Amazon.com to ensure guaranteed delivery.
What's The Fastest You Can Deliver a Video?
We offer RUSH Delivery for an additional $800 per which is a 7 business day turn around.

Rush videos do put a lot of pressure on our team, we don't recommend ordering a Rush Video if you have specific actor requirements. The rush in production may affect the quality of your video. 
Do You Write The Scripts?
Yes! We do everything for you from ideation, production & editing. We have extremely talented in-house script writers who can generate awesome ideas for your products as well as come up with the perfect scripting for product reviews.
Do You Hire The Actors?
Yes! We have our own Talent Director who sources the perfect actor for your video(s). Just let us know in the questionnaire if there's a particular demographic you are looking for.
What if My Product Requires Animals/Pets?
We love animal videos! In fact we product a lot of them. We can certainly include animals/pets in your video which count as the actor for your video. However, it is not guaranteed that the animal/pet will be cooperative and thus the client may be subject to additional fees and/or video delivery will be delayed.
What If I Want Additional Actors?
No problem, just let us know how many and their look and we'd be happy to schedule them into your video shoot. We charge a minimum of $150 per additional actor.
Can You Shoot Off Location?
Products that require to be shot outside of our studio $200 per hour. Please email us exactly what locations you are looking for. 
Do You Offer Videos in Different Languages?
Yes! We offer video translations for captions for an additional $115. If you're looking for a specific actor to do a speaking role please email us and we'll let you know if we can make it happen. 
Do You Produce Kickstarter Videos?
Yes! This would be a custom package not listed on our website. Please email us with your requirements. 
Do I Get To Pick What Goes Into The Video?
You are able to tell us as much about your product & special requirements in the video questionnaire. We will do our very best to meet your expectations as long as they fit within our guidelines!  
Do You Offer Discounts?
We offer discounts for bulk orders. Please e-mail us if you have a customized order.
What's Your Revision Policy?
Here at EcomVids we value your satisfaction and strive to provide the best client experience.

In order to maintain and preserve the quality of our service, we offer 3 minor revisions to your video within 14 days of video delivery - any additional revisions will be an additional cost.

Please include as much information as possible in each video revision request to keep your revisions to a minimum due to the lengthy process of revisions. Understand that every additional round of revisions will be extending the deadline of your project.

Three minor revisions include, but are not limited to:
* Minor Caption Modifications (Grammar, Font Choice, Style/Color, Sizing, Positioning, Removing, Adding, Stylization)
* Sequencing & Composition (Re-arrangement of Footage and Basic Framing)
* Effect Modifications (Remove or Replace Basic Effects or Transitions)
* Color Correction 
* Sound Effects & Music Changes
Do You Have a Money Back Guarantee?
We provide a 50% refund if you are unsatisfied with your order. This is because producing videos requires a lot of labor, time & resources. We invest into your product and do our best to knock it out of the park.

But if you're not satisfied we offer 3 minor revision per video. If we fail to deliver then a 50% refund will be initiated.
 *This does not include product cost.
How Long Are Your Videos?
Our videos will range from 0:30 - 2:00 depending on the package purchased.
Do I Own The Videos?
Yes absolutely! Once you receive your video, you own the rights to your final video.Premiere files are an additional $300.
ESellVids Provides You With the CREATIVE You Need to Market & Scale Your Products
Ready to Work With ESellVids?
15-30 Business Day Delivery. No Hidden Costs. Fast & Simple.
  • Sell your products online successfully!
  • ​Increase consumer confidence!
  • ​Reduce time searching for freelancers!
  •  Prevent copyright infringement!
  •  Avoid complicated video software!
  •  Stop getting ripped off by scammers!
  • Sell your products online successfully!
  • ​Increase consumer confidence!
  • ​Reduce time searching for freelancers!
  •  Prevent copyright infringement!
  •  Avoid complicated video software!
  •  Stop getting ripped off by scammers!
Ready to Work With ESellVids?
15 Business Day Delivery. No Hidden Costs. Fast & Simple.
EcomVids Provides You With EVERY CREATIVE You Need to Market & Scale Your Products
CONTACT
MAIN ADDRESS:
5532 N Figueroa St #200 . Los Angeles CA 90042
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